At InstenTech, we strive to provide the highest quality digital solutions and ensure customer satisfaction. If you are not entirely satisfied with your purchase, we’re here to help.
1. Eligibility for Refunds
- Refund requests must be made within 30 days of the initial purchase date.
- To be eligible for a refund, the service/product must be unused or show a clear lack of expected results as per the agreed terms.
2. Non-Refundable Services
- Custom development services (such as website development, mobile app development) once milestones are approved.
- Any third-party services or software purchased on your behalf.
- Services already rendered and accepted by the client.
3. Refund Process
- To request a refund, please contact our support team at support@insten-tech.com with your order details and reason for the refund request.
- Our team will review your request and notify you of the approval or rejection of your refund.
- If your refund is approved, we will initiate a refund to your original method of payment within 7-10 business days.
4. Partial Refunds
- Partial refunds may be granted in cases where only a portion of the service was delivered or used.
5. Late or Missing Refunds
- If you haven’t received a refund yet, please check your bank account or contact your credit card company, as it may take some time before your refund is officially posted.
- If you’ve done all of this and you still have not received your refund, please contact us at support@instentech.com.
6. Changes to This Policy
- InstenTech reserves the right to modify this refund policy at any time. Any changes will be posted on this page.
For any questions or concerns regarding our refund policy, please contact us at support@instentech.com.
